Emails are going to junk folder in outlook

Max Classic
1

Hello,

After assigning a membership to the user, welcome email with the generated password goes to the junk folder in outlook.

2

Hi @Mahen_bisht - I’m going to start with the standard questions on this:

Have you got DKIM and SPF setup?

Andy

3

Yes both are setup

Regards,
Mahen

4

Right, so Outlook deliverability is an interesting problem, if you have done those, and checked you aren’t on a blacklist you probably a) want to look at DMARC (I’m no expert on that) b) talk to someone such as deliverability.info about how they can help you