Hi, anyone else have problems with the Microsoft sync? I have followed the steps in the video and
Under my ‘manage accounts’ it shows the email address I have tried adding but shows a status of pending, it’s been like this for 3 days and also states ‘no emails to sync’
Under the customer record/emails tab, I do not have an option to ‘sync email account’
Under the contact / tasks record, I do not have an option to view ‘recent email history’ nor to ‘sync email account’
It’s becoming frustrating that i cannot capture incoming emails, can anyone help?
Hi,
I had the same issues and they put in a ticket to fix it. I use Gmail.
I’m excited to use this new feature once it’s working.
I’m also looking for an in browser app/extension to use to add notes and add contacts with in my Gmail browser.
Any suggestions would be appreciated!
Trying to get clearer answers here because the browser plugin is NOT part of the IS system…the more recent in app/UI feature is but no one is clear in their questions about which they are using