I am trying to make something work, and running into a roadblock. I’m not sure if I can make it work.
A contact inquires and we need to check their date. An internal email is sent to a staff member with three buttons: date available (Schedule consult), date available (Send pricing), and date unavailable.
I want the employee to look at our calendar, determine if the date is available or not, and then click the correct button. Once clicked, that would add the correct tag to move the contact to the correct sequence, which adds the tag to put them in the correct campaign.
Right now, I have a landing page built as the thank you page. So when the button is pressed, it goes to the URL of the landing page, with ?contactId=~Contact.Id~ added to the end of the URL. However, while testing it, I noticed that the ~Contact.Id~ in the URL is the address for the employee it is sent to, but the ~Contact.Id~ in the email body is for the contact inquiring for date availability.
I hope that makes sense. I’m just trying to figure out what I’m doing wrong. Or if I need to do something different to make this work.