Wrong "Created Data" of contact

Hi,

I’m having some issues with the date the contact was created.
It’s looks like the created date displayed (and when I use the filter) is wrong.
Create date has the same value of update date, and when added any tag to contact the created date get refreshed matching the update date.

That’s preventing me of make trusted filters.


What can I do?

Can I get some support on this please?