Why wouldn't my custom field data be showing up in contact records?

We have put in a custom field but the data is not showing up in contacts’ records. I guess I’ve missed a step somewhere.

Thanks!

Hi, @Catherine_McKinley, Are you using Current or Classic Infusionsoft? Custom fields currently don’t work in Current and will be fixed in September

I’m not sure… where do I find that out?

It’s Classic

I actually just created one this morning and it worked fine. Did you follow this article? https://classic-infusionsoft.knowledgeowl.com/help/create-custom-fields

Yes, that’s how I did the custom field. I think it’s something with our http posts in the campaign.