I have a CSV file full of contacts with multiple tags I would like to import. The tags already exist within categories.
Here as an example of the format I have entered in the tag field within the CSV (This matches the format found when you export contacts):
[category1] -> [tag1], [category2] -> [tag2], [category3] -> [tag3]
When I run the import, rather than adding the existing tags, brand new duplicate tags are created. for example tag 1 of category 1 is created as a new tag called ‘category1 -> tag1’ sitting within a category called ‘import’.
What am I doing wrong?