Using Emojis in email broadcasts

I’ve tried using emojis in my email broadcasts but the recipient simply sees “??” in the place of the emoji. I’m assuming that emojis are not supported. Can you please confirm?

This is the process I’ve seen work (Haven’t used it in a while, but it see if this works for you):

https://4spotmarketing.com/blog/emojis-in-infusionsoft-how-to-add-emojis-in-infusionsoft-subject-lines/

Jeff

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Yeah, that’s not supported at this time. It’s one of those things that works for some but not others, your mileage may vary, so it’s not something we support.

Including emojis is something that is important to improve the CTR of emails according to your article here: https://keap.com/business-success-blog/marketing/advertising/mobile-ads-CTR

It would be really helpful if you supported them, especially for our audience. I hope it’s something you plan to add.


I totally agree with Keap’s guide to use Emoji on the Community and I’d love to, for the same reasons, use them with my clients :slight_smile:

Has there been any progress on this? We used to use emojis all the time in emails on our previous CRM. I don’t mean to be facetious, but it seems very odd to me that this isn’t an option in 2023…

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Totally agree.

Is there any update on this?