Hello,
I am trying to update contact details but can not able to perform the action through REST api PATCH call. Even not able to update through developer page (Keap REST API).
Parameters :
{
“job_title”: “Software Engineer”,
“id” : 9,
“email_addresses”: [
{
“email”: “jay.mistry@ivvy.com”,
“field”: “EMAIL1”
}
]
}
Response body display message “no content”.
Even the same problem happens with the company update API.
Please help.
You shouldn’t be including the “id” : 9, part. The id is in the url.
Even after removing “id” from request it is not working. Also not working on “Keap REST API”
New request object :
{
“job_title”: “Software Engineer” ,
“email_addresses”: [
{
“email”: “jay.mistry@ivvy.com”,
“field”: “EMAIL1”
}
]
}
Hey, @Mel_Thompson,
I wasn’t aware of this but it appears that the order of the fields matters. I did the same thing you have above but job_title came after email_addresses. Try this:
{
"email_addresses": [
{
"email": "jimmy@crackedcorn.com",
"field": "EMAIL1"
}
],
"job_title": "Software Engineer"
}
Hello John,
I have tried to update contact as per your suggestion but it is not working.
Please check below screenshot.
Please provide your suggestion.
You’re getting the message “no response from server”. That is most definitely not related to your call but a server or endpoint matter. Was this just tried once or many times over a period of time? If it was a temporary matter then it would clear up on it’s own. The url looks right but I don’t know how it would respond if the id was wrong. You can also try putting the access_token as a header value rather than a GET value, or even a bearer token is supposed to work. But if it were authentication, you would most likely have a different response so I doubt that’s it.
However, a more likely culprit is your SSL cert. Either you’re not making the call from a valid SSL location or it can’t be confirmed.
