I hate to call people out publicly, but I’m not sure what else to do at this point.
We hired Juan Sutton (JCSutton.com) to set up a sync between XCart (we’re on xcart 4.6.3, which doesn’t play nicely with Zapier) and Infusionsoft.
The sync runs 2x/day at 6AM and 6PM (or so that’s what we’ve asked for and what seems to happen).
Not stored in XCart and also seemingly not sent to Infusionsoft as part of this sync
- Affiliate/referrer information.
We want to use Infusionsoft’s affiliate program, but have no idea how to get that data back to IS.
I spent a fair amoutn of time on chat with Infusion to see if there’s a way to set up some kind of conversion script on our order thank you page, but they’ve said that doesn’t exist.
But I don’t think that script is going to send any kind of conversion data… I think it’s just going to let us track visitors behavior on our site, from inside of Infusionsoft. Someone please let me know if I’m wrong about that).
I just wish there was a simple conversion tracking script we could add to the thank you page that would grab the cookie and send the data over.
Anyone know of anything like that?
So, what we have at the moment
- A sync with Infusion that works 2x/day (we have no idea how)
- A developer who set up that sync who is unreachable/unresponsive
- No way to use the Infusionsoft afiliiate program (but we would like to).
Any help/ideas/suggestions very much appreciated.