I have a question please…
I have hundreds of contacts going through a 12 email sequence. At the end of the sequence and after a further 90 days, I want a subset of those contacts to receive a further 3 emails. The subset already have a specific tag applied.
So my question. If I add a process tag (the specific tag for the subset) to the end of the 12 email sequence, will the 3 follow on emails only go to the subset or will that tag get applied to everyone in that sequence and they all end up getting the 3 emails?
If they all get them, how do configure the sequence so only the subset get them please?
Many thanks for any help you can provide.