I am using a form to record inbound telephone sales enquires (I’m using Jotform with their native Infusionsoft integration).
The form submits the contact’s data into Isoft and enters them into a campaign. In the campaign the contact is sent an email confirming the details discussed in the call.
The email sender is the contact owner.
Is there a way to send a copy of this email to the contact owner, so the contact owner (i.e. person who submits the form) has a record of the email sent?
I think what I am looking for is the ability to have “contact owner” in the campaign email “To” field, but this is not available currently.