We send out a customer satisfaction survey to new and existing customers. Currently, the survey has radio selection buttons. In order to resend the survey to existing customers when they use our services again, we need to reset the form. We have action sets in a campaign that reset fields to N/A however the radio buttons do not reset.
Does anyone know a way of resetting the buttons after the form has been submitted? Essentially we want to achieve the following:
Customer completes survey > data is recorded in Infusionsoft and report sent to Customer Service Manager each week > field/form reset to 0 > resend the form if customer re-uses our service.