We use a service called Provely on our registration pages. Provely generates a pop up bubble when someone enters their name/email address that provides social proof.
Up until approx. 1 month ago, this service worked perfectly with IS web forms. Since then, Provely is unable to capture the contact information. I have gone several rounds with Provely support trying to solve this.
They believe the Infusionsoft web form is loading on the page after Provely has already loaded. As a result, the contact information is not being pulled in.
They’ve asked me to inquire if there are any Infusionsoft outgoing web hooks available that can send the contact information to them. Does anyone know if this is possible or if there is another workaround?
Thanks in advance for your help.