Payment Express/ DPS

(Support OnTheFuze) #1

Hey guys,

I’m trying to connect Payment express but I keep getting an “Authentication Failure” message but the details are correct. I can log into Payment express with those same details.

The account is set to live mode, everything looks good but it won’t connect.

Any tips?

(Dawna Concannon) #2

Getting message page not found while registering online for upcoming workshop

(Support OnTheFuze) #3

Dawna, I don’t think that’s an error related to what I posted about?

(Martin Cash) #4

@Support_OnTheFuze , I can’t think of why it wouldn’t be working. You may want to call into Support. “Authentication Error” lends me to think that maybe you goofed the name/username fields?

For the “name”, you just make something up. The “Username” and “Password” would be your actual payment express username and password. Also, try not copy and pasting username/password…maybe your copying a blank space?

Sorry if this wasn’t very helpful, that’s all I can think of.

(Support OnTheFuze) #5

Thanks Martin,

Have tried every single possible option and still doesn’t work. Will try support today