Any ideas on how to clean the html area code up would be really appreciated - that is what we are most interested in.
Despite one developer looking over it a few days ago telling me it is fine, IFS keep telling me the code is not fine (including this morning).
Customers were calling us between 8/4 - 12/4 telling us it doesn’t work for them due to the pop up asking them to complete fields.
This form theme with the same html code has worked well since 2016 for over 3000 transactions - we made no changes to it at all.
We only send the form to existing customers via email with a click through link to the IFS hosted order form - so the email field is hidden but pre-populated. Important to note for
Order form link below: but this won’t have pre-populated email fields of course as you are not receiving via email as our customers do. We ran tests through the same process a customer
would experience in past 3 days and worked.
We don’t receive many payment this next few weeks so only receive one this morning which worked which is great. So not sure if it was a random glitch or not. As mentioned, Infusionsoft
told me again an hour ago it is a custom code issue. But hard to believe that given above.
HTML AREA CODE – PRODUCT INFORMATION:
HTML AREA CODE – CUSTOM FOOTER:
p (03) 9572 5249
email - email@example.com