If I create a form and have the name and email address as a hidden field, then embed the script onto a web page and email contacts from within infusionsoft to this web form. 90% of the time this works fine however 10% of the time i’m finding when someone fills this email out it creates a new contact called “no name”. Even though we are emailing people that are already in Infusionsoft and emailing them from the Infusionsoft platform.
Can you offer any advice or solutuions this this issue? It’s causing havoc and seems to be happening more than ever!