After numerous searches online and endless conversations with Infusionsoft support, I’m hoping someone here might have a solution to my problem.
We sell course registrations on our website (using a custom-built system connected through API). Each course has a start and an end date and both of these parameters are passed to IS to be used with Email Sequence Field Timers. I have set up 2 Custom Fields for each course. One field for the Start date and one field for the End date. This works fine as long as the user doesn’t register in more than one course at a time. Because of course, those fields get overwritten every time that contact registers for a new course.
A possible solution might be to set up 2 custom fields for each course (for each contact). Given that we run a large number of courses we’ll burn through those 100 custom fields in no time. Plus it seems like a less than ideal solution.
Has anyone dealt with a similar issue? Am I missing something? There must be an easier way to get this working.