Managing self cancellations of Memberships


(Gary Rennilson) #1

Have a delima and was wondering if any guru’s out there can help. I have a client that has a monthly subscription site using Memberium as the membership plugin. When a user self cancels their monthly membership we add a “cancelled” tag through an action set which denies them access to the site. I would like to be able to do one of two things:

  1. either delay adding the cancelled tag for 30days after cancellation (so we give them 30 days to reconsider)
    or
  2. check to see when their last payment date was and then apply the cancelled tag when their month is up.

Is this even doable in InfusionSoft?


(David Bullock) #2

Hey Gary, I believe you opened a ticket with us on this as well.

Did you get it setup?

  • Dave