since a longer time we get a lot of error messages in the API connection from digistore24 to infusionsoft.
Many calls are running fine but a lot of calls breaks with an error.
“Failed to invoke method addOrderItem in class com.infusionsoft.api.xmlrpc.XmlRpcInvoiceService: Couldn’t find the record with primary key ###### in Invoice”
Who can help, please?
Digistore24 is the developer of the connection but says that they cannot look into infusionsoft and why the infusionsoft server bings this error back.
They only can say that the server seems to cannot find the order IDs in the table invoice.
Infusionsoft support says that is behind our scope.
Very nice. And how can we fix the problem???
Thanks a lot!