We have a major problem within our app wherein spam contacts are filling forms and getting through. I was able to tackle the spam contacts that INF applies the 5a29382938723 etc numbers to.
However, there is another common case, a few/day wherein the First Name and Last Name are identical, and the contact is SPAM. I’ve researched this and am 100% sure.
For example, the contact’s name would appear as (firstName) Maxwell Lovitt (lastName) Maxwell Lovitt. And the email appears nothing like the name.
SO, the question is, is there a character or code I can use within the search criteria to bring up ALL contacts with IDENTICAL first/last names? That way I could create an action set that prevents these contacts from entering a sequence after filling a form. I know there are characters such as “_” (nothing in the field) and “%” (anything in the field) that accomplish goals in the search criteria.