I have set up some custom fields in Infusionsoft. I want to insert the contents in an email to a contact.
The custom fields are set up. They are populating correctly. I have looked up the back end database name in the custom field section of the admin settings. I insert the custom field back end name in a campaign builder sequence email prefixed and suffixed with “~”.
When I test the email in campaign builder the custom field contents are not being inserted in the email. Only the custom field back end name is showing complete with “~” prefix and suffix.
Any pointers would be appreciated.
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