InfusionSoft never works


(Kimberly Wilson, NMD, CPC) #1


I get the eternal circle when I try to access campaign builder. Of course, $300 a month does not get tech support. I cannot find a phone number to call anyone, and the chat feature that is supposedly on my dashboard advertised in ‘help’ does not exist for me. Does anyone have another company they recommend?


(Mark Penney) #2

Hey Kimberly, this is not good… you shouldn’t be having this problem. There is actually 24 hour support that you can access via Chat, and phone support during extended hours.

You can also access chat support from the question mark on the top right of the main menu bar, or from the lifesaver icon next to your name (top right) if you have the new user interface.

Go here to get the details:

https://www.infusionsoft.com/help