Hello. I’m having an issue with being redirected when I click on a hyperlink.
My process: Open a contacts page in Infusionsoft Copy the URL Paste the URL on the Excel Spreadsheet Click the link on the spreadsheet Get taken to Infusionsoft Dashboard, rather than the contact Be disappointed
Is this something that I can fix via Infusionsoft (perhaps a setting) or is this an Excel thing?
I tested the Contact URL through Excel and Word, both direct to the Dashboard. However, if the link is used within Google Sheets Google Sheets: Online Spreadsheets for Business | Google Workspace or sent through an Email (anything online) it will open the contact record.