How to create a plain text only version to include with email send

[martinc (Martin Cash)]

Hi, @Jason_Redwood. Let me know if this answers your question:

First sentence customer reads in Inbox

This is because the new Email Builder sends emails as multipart/alternative MIME-encoded with a plain text section containing the content you mentioned, as well as the HTML section which has the body of your email template. The plain text section is placed at the beginning of the email, and some mail clients will choose to display this text as the “second subject line”. To the best of my knowledge (I work more on backend systems and don’t use the Infusionsoft interface every day), there is no w…