Hope you could help me with this. We’ve just started working with IFS recently. Our new customers will be dropped into a sequence in a campaign in IFS. The email they will be sent includes a link to GoCardless where they will be asked to setup Direct Debit.
My question is how do we push the customers to the ‘Welcoming and account confirmation’ email after they’ve setup DD in GoCardless? There must be an automated way to link the platforms at the stage of DD confirmation setup but I haven’t been able to figure it out.
Many thanks for your help!