How do you track how many calls a telemarketer makes within the system

How do you track how many calls a telemarketer makes within infusionsoft

You mean directly from the interface? Are you using a call plugin like TurboDialer or are they manually noting the calls. There is a call log report under CRM -> Reports but it requires a system that uses the notification to be recorded for the report.

It really depends on what type of tool you’re using for making calls. I know that Wildix has great call tracking and reporting part where you can follow you telemarketer’s activity and count how much you are spending on calls. https://marketplace.infusionsoft.com/listing/wildix-uc-for-business-and-call-management-integration-for-infusionsoft

@Vitaliy_Balakhonov, you realize this is a year old post right? lol

yep, noticed that after posting :smile:. but still trying to help)