how do you get the flames (scores) to work?
Hi @Nathan_Thompson, this guide should help get them setup. If you have several contacts, it will take time to go through and calculate their scores. You should see a “calculating” next to the flames in a contact record if that is the case.
If you would just like to recalculate the scores, you can toggle lead scores off and click save, then re-enable lead scoring and click save.
In addition to what @Carlos_Ochoa has suggested be aware that you can set the metric for each flame. This will allow you to adjust the relevance of leadscoring as well.
Here is an example of Rules that have been set
When a contact does the actions that match the criteria the flames will update.
Number 5- 15 go over the criteria and points