Here’s what I’m trying to do:
We have webinars that people register for through webinarjam. When registered, webinar registered tag is applied. If they attend, then webinar registered is replaced with webinar attended. If they miss the webinar, then webinar registered is replaced with webinar missed tag.
However, I am finding that some of our existing customers are attending the same webinar that would effectively be selling them on what they already own.
How can I exclude the customer tag from the campaign? Meaning, if they have the webinar missed tag as well as the customer tag, the campaign will not send the follow-up emails to watch the webinar replay?