Hello, integration problem

Hello guys, i fight with order integration between InfusionSoft and ClickFunnels.
I explained the problem in this video:
https://screencast-o-matic.com/watch/cFjQ2yqinG

Please help me with this

P.S. Sorry for my bad english!

Regards,
Yanko Kotsev

You’re right. Something is wrong. Hopefully bumping this up will get an answer.