Google Analytics utm_-parameters lost at webform redirect to thank you page

visitor-tracking

#1

Hi guys,

we have the problem that somehow Infusionsoft “kills” the utm parameters of Google Analytics while redirecting (after web form submit) to the thank you page (own page not hosted by Infusion):

The goal completion itself is triggered and the conversion noticed.

But: We cannot track which source is responsible for a goal completion as the “source” is always “referrer/fo888.infusionsoft.com”

Thank you very much for any ideas,
Martin


(Tyler Garns) #2

This will most likely be corrected by putting ?utm_nooverride=1 in your thank you page URL. Since the user is redirected through your Infusionsoft domain (fo888.infusionsoft.com), Google sees the next visit as a new sessions. By adding ?utm_nooverride=1 to the thank you page URL, it should not start new session.


#3

Thank you very much!

That sounds straight forward.

I have already implemented a (way) more complicated workaround with redirects n’stuff.

If your suggestion work as indicated, I should have come here first :wink:

Anyway: I will try this tomorrow and keep you posted.

Best wishes,
Martin


(Garrett Mann) #4

If you’re just looking to get accurate traffic source data for Ecommerce, just use this.

https://marketplace.infusionsoft.com/listing/analyticsconnect.io-analyticsconnect