Form not working in website

I am in the campaign bulider and have made a form using the “Web form submitted” Goal.

I copy the form’s js to my website and it shows up with no colours and missing one of the fields.

I publish the form, same problem.

I try copying the HTML and the unstyled HTML into my website, neither show properly.

What’s going on?

This is the page: https://standardtele.com/pages/nortel-networks-phone-user-guide

I’m trying to upload screenshots, let’s see if that works:
LOL “Sorry, new users can only put one image in a post.” Figures. New users… I’ve been on Infusionsoft for ages. i guess you’ll only get 1 screenshot then.

2017-08-17-form in campaign builder

This is how the js version renders on the website.

2017-08-17-form in my website

i changed the max number of images to 5 for new community members.

Hey Dan - doesn’t look like the campaign is published yet. The form may be set to “ready”, but the campaign needs a publish before those changes go live. Using Javascript should work for you still.

Thanks! This forum is excellent, btw. It was much needed.

2 Likes

Ok, so it’s just giving me the generic form for now. Thanks!

1 Like

You got it! :+1:

Thanks, you were right!