Email Bounces - Dealing with Mail Blocks

spam
(leonardo cutone) #1

Hi there!

We send out monthly broadcasts from Infusionsoft and some of our customers report that they are not receiving our emails. When we investigate, it looks like their email servers are bouncing our emails.

The reasons are either “Mail block - General” or “Mail block - known spammer”.

Is there anyway around this? If we email them directly from our outlook for example, it goes through. But infusionsoft emails get bounced.

Any advice?

Thanks!
Leo

(Mihir @ IdeaSquare Lab) #2

Try to double/confirm optin them. That will change the IP range being used for emails.

If that does not resolve the issue, there are other ways to overcome this but that would be paid solution.