I’m Sébastien from Montréal.
This is my first post in the Infusionsoft community,
I’m actually completing a quite big project and i’d like to have some opinions on my issue before accepting it as a normal thing.
Here is my setup :
-I have set the DKIM key in infusionsoft. From received email headers, it looks like it’s in there.
-When sending in my campaign, i’m sending from/as an approved infusion mail user from my domain.
-When sending email trough infusionsoft campaign, every link in the email is converted to szxxx.infusionsoft.com/app/linkClick/xxx/xxxxxxxxxxxxxx/xxxxx/xxxxxxxxxxxxx
-I’m trying to have less link (href) as possible in emails.
-I’m showing the unsubscribe and the physical address of the company in the sent mail
Here is the result of my tests
I’ve created several mail box (on 0365) and ran few test of my campaigns. I had many instances running, and some mail were sent to different addresses (all fresh mail box).
When comparing the results, I’ve realized that some users (brand new created email addresses) had the email in their inbox while some other had it in their spam !? How to explain since it’s the same mail sent to different mail box on the same server, all fresh mail box.
My conclusion were that they are sent by random server and some had better rating then some other. This ends up creating randomness in the devilry coming from infusionsoft.
If you were to give me one or two advises to make sure my email end up in their inbox, what would they be?
We are about to run our project in some huge company. If I can’t find solution fast, i’m now thinking of a way to white-list our email in their inbound rules.
I would have liked that our mail wouldn’t display link from infusion : szxxx.infusionsoft.com/app/linkClick/xxx/xxxxxxxxxxxxxx/xxxxx/xxxxxxxxxxxxx
but more something like
is it possible?
I’ve worked so much on this project, I would warmly appreciate any help from experienced user of the community. Thank you for reading about my issue. Don’t hesitate to send me stuff to read as well if you think i’m missing something.