I have a customer support mailing system where members of my membership site are sent weekly emails with links to pages on my membership site (which is on a secure server).
One of my members has told me she gets a message when she clicks one of the links which says:
========================
Your connection isn’t private
Attackers might be trying to steal your information from
jw122.infusion-links.com (for example, passwords, messages or credit
cards).
NET::ERR_CERT_AUTHORITY_INVALID
This server couldn’t prove that it’s jw122.infusion-links.com; its
security certificate is not trusted by your computer’s operating system.
This may be caused by a misconfiguration or an attacker intercepting
your connection.
Continue to jw122.infusion-links.com (unsafe)
What is that all about? Why are my customers being told that my service is unsafe! Not happy about this.
What can I do about it (if anything).
Thanks