Custom Fields Not Submitting on Order Form


(Candice Andersen) #1

I created an order form with three custom, required fields that I coded. Here’s what the code looks like for each custom field:

Custom Field 1:

Custom Field 2:

Custom Field 3:

When someone submits the order form, for some reason we are not able to see the custom field submissions. On their contact record I saw that it says “null” for the custom fields I created but then on another contact form it shows one of the three fields.

Does anyone have any idea where things might be going wrong and why we aren’t able to see their submissions? TIA!


(Martin Cash) #2

Looks like you are using the merge field code instead of the field name. The field name for a custom field looks, “inf_custom_ContactPatientName” I would just create a form with all the fields on it to generate all the HTML you need.