Just looking for some help on an issue which is causing a big internal problem in our business.
We have an internal form which our Sales support team fill in and assign an owner to each lead. This is done by filling in an internal form and the top field of the internal form is: Contact Owner.
The issue we are having is: We have 6 sales team members. Only 2 of us can see the Contact Owner field on the internal form. If the other 4 users go on the exact same form on their accounts, they can’t see the option for a contact owner field.
Much appreciated, thanks.