" client id'd stuck at 'waiting'

Application: UC
client_id gukmw5geryzqyxegvfufrhah
Status: waiting Created: 4 months ago

The first on i have read is automatically approved, can we get this one aproved as well?

You will need to contact API Support to get additional Applications approved; only the first is approved automatically.

Please submit a ticket here, and Support will get a response to you: https://developer.infusionsoft.com/support/tickets/create/

1 Like

Thank you Thom.

Can you check something for me? When I completed a support request, the page said : No Case Specified

Is that saying it didn’t work? Or it is ok?

A colleague suggests the following:

It’s just kind-of confusing because even if you’re logged in it tells you “Please login to view your tickets” on https://developer.infusionsoft.com/support/tickets/create/ – you just need to click “login” on that page to actually submit a ticket".

Try one more time?

i am going round in circles. if i hit sign in to that page, i sign in… great. but then i press ‘get support’ and the sign in comes up again. I sign in to that page, then i press get support and the sign in comes up again. I sign in to that page… you get the rest…

Sorry that’s happening. Let me see if I can find a way to have someone contact you directly or get the ticket started.