I need to check if a custom field (app2 surname) has been filled in to determine what email template to use I can’t see anyway to check for nulls or not nulls in the decision diamonds.

There really isn’t a way to check for null/empty in decision diamonds. There are cases, where when a contact is created from an outside source rather than directly in the UI, that automatically setting the custom field to something like “(empty)” has been a work around, but that isn’t applicable in…

Checking for null values in decision diamonds

Max Classic

Mark_Price (Mark Price.) April 2, 2018, 3:50pm 12

Hopefully one day… but it’s been asked for since campaign builder launched…

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Checking for null values in decision diamonds

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