Hello everyone. I’m looking to implement a system where we are using a 3rd party SMS provider to integrate text messaging functionality into infusionsoft. The integration is a simple HTTP POST Request which is sent to their server. As part of the POST request, the phone number associated with the contact is also sent.
The issue I’m having is that not all contacts have an associated phone number, unlike email addresses which are required when entering new contacts, phone numbers are optional. I want to be able to make a decision during a campaign based on whether the contact has a phone number associated with them or not. Here is a little demo campaign I set up to illustrate the problem:
Decision diamonds seem to only have access to the custom fields associated with the contact and not the base fields, and even then, there doesn’t seem to be any way to check for empty or null values to determine if the phone number field has been entered or not. Is there any solution to this that I’m missing? Any help is appreciated.