Cannot view new oppertunities or search contacts

Anyone else experiencing issues trying to view the opportunities and search through contacts? I keep getting an error message saying “We were unable to retrieve the results you were looking for. Please try again.”

Hi Samantha, I have seen this happen due to Cache and Cookies. The first thing to do is try this through the Incognito Window http://screencast-o-matic.com/screenshots/u/1HxZ/1508511665910-65351.png OR Firefox Private Window
http://screencast-o-matic.com/screenshots/u/1HxZ/1510008911370-86264.png

Open the Incognito Window and log into your app. Then go to Opportunities/Contacts. If you don’t get the same message then you know it’s due to the Cache and Cookies. Simply clear them and you are good to go.

Clear cache and cookies (Chrome)
https://support.google.com/accounts/answer/32050?hl=en

Clear cache and cookies (FireFox)
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

IF you still get the message I would reach out to support.
https://help.infusionsoft.com/contact-us

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