I want to give subscribers the ability to cancel their own membership and have automation for any associated refund and revocation of access. Infusionsoft support tells me this isn’t possible. Does anybody know of a way to accomplish this, perhaps through integration with a 3rd party ecommerce solution that integrates with Infusionsoft?
I would also like to be able to create an automation that can count the number of times a customer has purchased and refunded a particular product so that it they inadvertently purchase twice and then cancel once, they are still considered an active customer, but if they cancel both purchases of the product they are no longer considered an active purchaser and all access is revoked.