@Cheryl_Hunt Had to table this endeavor for a bit, but my client’s asked me to look back into this. Here’s the situation:
My client is looking to have a one-click upsell. Since I could not get one to work back in September, I’ve re-created the example one given at https://classic-infusionsoft.knowledgeowl.com/help/one-click-upsell-after-a-purchase, and ensured that the contact record I’m testing the funnel with has an active, current credit card on file as its only on-file payment option. The entirety of the campaign is successful, and the upsell order is created (via the legacy action set described in the demo), but it is never auto-charged – looking in the order’s details, while auto-charge is set to “yes”, no attempt to auto-charge has been made across the last 4 days.
I am only using the “Pay with Credit Card” option, since Paypal transactions can’t be auto-charged against.
They have Paypal Payflow Pro setup as their only payment processing option. They do not have the “I use PayPal for subscriptions and payment plans” checkbox checked.
I’m wagering that it’s because the “I use PayPal for subscriptions and payment plans” checkbox isn’t checked – but I haven’t been able to “prove” it so that the client will let me check that checkbox, and test with it on.