Have a delima and was wondering if any guru’s out there can help. I have a client that has a monthly subscription site using Memberium as the membership plugin. When a user self cancels their monthly membership we add a “cancelled” tag through an action set which denies them access to the site. I would like to be able to do one of two things:
- either delay adding the cancelled tag for 30days after cancellation (so we give them 30 days to reconsider)
or - check to see when their last payment date was and then apply the cancelled tag when their month is up.
Is this even doable in InfusionSoft?