I had a major issue where the login timeout was MUCH too short. As soon as I logged in to CustomerHub and navigate a few pages, it kicked me back out to the login screen. This issue also affected my website visitors. I'm very concerned with the update process that was implemented.
I'm an IT professional and I understand things happen, but I'm a little worried about how the updates were promoted to production. It's almost like there was no proper testing. My website depends on CustomerHub and I lost a few loyal visitors as a result of the issue.
I'm just one voice and one customer among thousands, but I would really like to see more communication about what the changes will be and more time to get ready for them. I'm still battling lingering issues that I'm trying to correct as a result of the latest updates.
If anyone else has any voice on this matter, please speak up. I'm a huge Infusionsoft fan and we as a community can be a great asset to them by providing valuable feedback.