I've had a number of technical problems with the Infusion app lately.

After submitting my support cases, it eventually gets fixed but then another new problem pops up.

Most of the ones I've been encountering have been related to searches within the database (ie. search criteria not working properly or unable to save the search criteria).

If the searches work ok, then I encounter problems when composing or modifying existing email templates.

Either case, the system ends up asking me to log out all the time. I end up losing my work and re-doing everything only to get kicked out of the system again.

It's gotten to a point where it's wasting all of my time working with the system and we're unable to get any campaigns out on time due to these consistent technical problems.

Is anyone else seeing this?

It's gotten to a point of frustration with Infusion that I've drafted up a complaint letter but I've refrained from sending it for the time being.

You guys need to debug everything more thoroughly, the system is becoming more and more un-usable. Or there's some huge holes in the quality control.

I championed our company to use you guys and now my colleagues are wondering why on earth are we using this system that is regularly having problems and not letting us do our jobs.

I'm hoping someone on the Infusion team can let me know what's going on with all these problems.

Thanks,
A VERY frustrated user