I tried to start a discussion on this topic once before - but it did not get too far! So, let me try again.

First, a little background: This morning another popular SaaS CRM solution, Entellium, is in deep do-do. See: http://www.bizjournals.com/seattle/stories/2008/09/29/daily36.html?ana=from_rss

Now we all hope nothing like this ever happens to Infusionsoft!! But, stuff happens!

So, the question is, if we are being responsible business managers, what process should we follow to create a comprehensive backup of our data. By comprehensive, I mean a complete set of files that we could pick up and move on down the road to try to resume our normal business operations.

Yes, I know, we all feel sick just thinking about having to do stuff like this! But I do think we should talk about it - just in case. Hopefully, some of the Infusionsoft folks will man-up and offer their best suggestions.

More later,

Rich Bohn