PAIN #1:

My biggest pain is that when someone joins my Butterfly Marketing membership site (or my vTribes or AMember or whatever sites), that transaction has to be manually entered into Infusion. Unless I'm missing something, as I'd be thrilled to be corrected!

And vice versa. I'd love for customers to be able to purchase from my Infusion shopping cart and immediately be made a member of the BFM site.

I opted for the Infusion API when I joined Infusion but I really don't have the time or expertise to use it yet, and I really don't know if it will even handle this.

Truth be told, I assumed from Scott's presentation at Rich Schefren's conference that Infusion did it all, including handling memberships and offering my users a Help Desk and a Forum.

That said, I'm extremely happy that Infusion does what it does.


PAIN #2:

I also assumed(!) that the implementation fee/phase would include importing my 8 years of 1ShoppingCart data. That probably could be done with a bit more money (and I am happy that I got the contact information imported) but again I assumed that I'd also get sales history and possibly even my products imported.

As it is, my second biggest pain is that I have to keep referring to 1ShoppingCart for all past sales information. I was hoping to be able to turn off 1ShoppingCart after moving to Infusion.