Re:Where is the complaints department? (RESOLVED!) 2 Weeks, 6 Days ago
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Hi,
I can only agree with, and reiterate the comments Bob Keen has made in this thread.
Calling a field "name" is a big mistake. I also WASTED my time recently determining why some thank you pages were failing.
I might add another related point. Whilst your field naming convention is sound in only allowing/creating field names with alphameric, numeric and underscore characters why does the system append fields in the other fields box of a form with Custom- (Custom plus a hyphen), to be robust surely this should be Custom_ (Custom plus an underscore).
My view is that a mutlitude of these little errors and 'mistakes' are combining to prevent Infusionsoft from being classed a 'great' as opposed to a good system.