Hello All,
Here is part of the problem, I had the same issues, you need to go and downgrade to the firefox version 3.0 ... there is something w/ 3.5 and the outlook connector and the infusionsoft system. Just go into firefox website and search for previous versions. This should fix ur problem.
Spoke w/ Justin G in support when I was having all the problems, last week, we walked through and this fixed all my problems

Let me know what happens..good luck
Thanks
Sharon Wainscott