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TOPIC: Re:How to list UNPAID orders!?
#4505
Norman (User)
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How to list UNPAID orders!? 8 Months, 2 Weeks ago Karma: 2  
I want to delete all of them, but simply can't list them in the "find order" listing...

am i doing sthg wrtong..!?

Norman
 
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binkley (User)
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Re:How to list UNPAID orders!? 4 Months, 3 Weeks ago Karma: 0  
If I understand the question, you have invoices in Infusion that were outstanding but the customer paid by check (payment outside of Infusion) or you are writing of the receivable. The only way I know to delete outstanding unpaid invoices is to do the following.

Reports>Order Reports>A/R Aging Summary>Search

You'll be presented with a list of outstanding balances.

My bookkeeper then has to go customer by customer and click on their name. (easier to just search them in a second window)

Now in the Customers Main contact screen click on Orders>More Invoices
You'll see both paid and unpaid invoices here.

Again the only way I know to get rid of the ones you want is to now click on that Id# and in the next screen click on Delete.

Repeat that for each unpaid invoice for that customer.

Then repeat for each customer who has outstanding invoices.

I truly hope you don't have hundreds of customers with a few unpaid invoices each since your mouse will wear out from all the clicks.

If there is a screen that exists which lists all unpaid invoices across all customers - where you can select all and delete them - then I don't know about it.

Hope this helps.
Rob
 
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